Finch streamlines the genetic risk evaluation process for clinicians by providing tools like electronic risk questionnaires, automated risk scoring models, and customizable pedigree charts​. This means doctors and genetic counselors can save time, get precise risk assessments, and generate custom clinical reports for their patients without manual calculations. By improving the efficiency and standardization of risk assessments, Finch helps providers identify high-risk individuals early and enhance preventative care and outcomes. Researchers and healthcare administrators can also benefit from aggregated, de-identified data and population insights, which support studies and broader population health initiatives​.

Yes. Finch Genetics takes data privacy and security very seriously. All patient information is stored on secure, encrypted servers, and the platform is designed to meet HIPAA requirements for protecting personal health information. We adhere to industry-standard security protocols and access controls, ensuring that only authorized users can view sensitive data. In short, your patients’ data remains confidential and compliant with all relevant healthcare privacy laws.

We offer three subscription tiers to fit different needs. Fundamental is our free plan that includes core features for getting started (it even allows unlimited users and patient records on a single site)​. Premium is a paid plan ideal for growing practices – it adds advanced features like collaborative tools, the ability to manage multiple clinic sites, and enhanced security and customization options. Enterprise is our top-tier solution for large organizations and hospitals, which includes all Premium features plus enterprise-level benefits such as a client-branded solution, integration support, and bulk user pricing for large teams (if you need 15+ users, we offer volume discounts). All plans include access to the Finch platform; you can start with Fundamental and upgrade as your needs grow.

We provide comprehensive onboarding and ongoing support to ensure your team’s success. When you begin with Finch, our team can walk you through setup and training – we’ll help your staff learn how to use the patient questionnaire, pedigree tools, and reports effectively. You’ll have access to our online knowledge base and can reach our support team whenever you have questions​. All users (even on the free tier) can get help via email support​, and Premium and Enterprise subscribers receive priority support. In short, we’re here to guide you through implementation and offer continuous assistance whenever you need it.

Yes, we understand that budget constraints can be a concern for nonprofits and academic institutions. Finch Genetics is committed to making our platform accessible, so we do offer special pricing or discounts for qualified nonprofit organizations, research institutions, and educational healthcare centers. Additionally, we provide discounted rates for large groups – for instance, if a hospital or network requires a high number of user licenses, we can arrange bulk pricing to lower the cost per user.. We encourage interested organizations to contact us to discuss the available discount programs based on their needs.

Absolutely. Finch Genetics is designed to work alongside your existing hospital or laboratory systems. We offer integration options to connect with electronic health record (EHR) systems and lab information systems, so that data can flow seamlessly between Finch and your current workflow. For example, the platform supports ordering and tracking genetic tests through partner labs​, ensuring that test results and orders are linked directly to the patient’s record. For Enterprise clients, we provide custom integration support using standard healthcare data protocols (such as HL7/FHIR or via our API) to ensure Finch can securely exchange information with your EHR. Our team will work with your IT department to set up and validate any integrations, making the adoption of Finch as smooth as possible.